Navigating the Maze: Reflections from a Superuser

By Alexander Kaysin, Medical Director, MD, MPH, FAAFP, University of Maryland Capital Region Health

Introduction: From High Hopes to Hidden Frustrations

The early promise of Electronic Health Records (EHRs) held the potential for a digital revolution, offering legible clinical notes, smoother data sharing, reduced medical errors, and improved patient outcomes. Remember the now obsolete adage zero should always lead, never follow.” However, the exact flexibility that was once lauded has all too frequently resulted in confusion,…